Jennifer Santos Rediscovers the Dominican Republic's New Chapter

Dominican Republic — Jennifer Santos's travel story

I'll be honest: I had written off the Dominican Republic. After a bout of food illness over ten years ago, I hadn't been back. But when the opportunity came to join a Sunwing fam trip to tour hotels across the country, I knew it was time to challenge my own assumptions. As a travel advisor, I can't recommend what I haven't experienced myself, and I needed to see how far this destination had come.

What I found surprised me in the best possible way. The service and food quality have evolved dramatically. This wasn't the Dominican I remembered. From the moment I arrived, I was struck by the attention to detail at each property, the care taken with inclusions, and the genuine hospitality that felt anything but scripted. Meeting a large group of Northstar agents from all over, each with different levels of experience, only reinforced how much there was to learn, and how valuable it is to see things with your own eyes.

Miches: A Revelation

Dominican Republic — Jennifer Santos's travel story

The highlight of my trip was visiting Miches, a newer area that feels worlds apart from the more developed Punta Cana. The beaches here were pristine, the scenery lush and unspoiled. I kept thinking about how different this felt compared to past trips I'd taken to Mexico and Cancun. The Dominican's beaches, especially in Miches, were simply nicer. There's a tranquility there that's hard to find in busier resort zones, and it's the kind of place that lingers in your memory long after you leave.

One tip I now share with every client: book a private shuttle to Miches or other remote areas. The drive itself is stunning, and it makes a long travel day feel like part of the adventure rather than a chore. Meanwhile, downtown Punta Cana has become very developed and commercialized, which is perfect for some travelers but not for everyone seeking that quieter, more natural experience.

Accessibility: Not All Resorts Are Created Equal

Dominican Republic — Jennifer Santos's travel story

On this trip, I was specifically looking for accessible options for travelers who require medical support or wheelchair access. Every resort is technically required to be "accessible," but I can tell you from walking the properties myself, that is not equal. Some hotels have truly embraced accessibility, while others meet only the bare minimum. This is exactly the kind of insight you can't get from a website or a brochure. It's why I take live photos and videos, ask pointed questions, and establish key contacts at each property. My clients deserve accurate, real information.

Who Would Love This Trip?

The Dominican Republic is a fantastic choice for beach lovers and foodies alike, especially with the right hotel chain. It's a safe, all-inclusive environment that delivers value and relaxation in equal measure. If you're looking for gorgeous sand, warm water, and a range of culinary experiences, this is your destination. For those who want something less commercialized, I'd steer them toward Miches. For travelers seeking the energy of a more developed area, Punta Cana fits the bill.

Dominican Republic — Jennifer Santos's travel story

What I took away from this trip goes beyond any single resort or beach. Firsthand experience, touring hotels, asking questions, and seeing the details for yourself, is what sets a travel advisor apart from a search engine. I now have the contacts, the photos, and the knowledge to match each client with the right experience. And honestly? I can't wait to send people here. The Dominican Republic earned its way back onto my list, and I'm excited to share it with travelers ready to discover it for themselves.

Frequently Asked Questions

Has food quality improved in Dominican Republic resorts?

Yes, food quality and service standards have significantly improved over the past decade, particularly in all-inclusive properties, though quality varies by hotel chain.

What is Miches and why is it worth visiting?

Miches is a newer, less-developed coastal area in the Dominican Republic known for pristine, unhurried beaches that many travelers find more beautiful than popular Mexican alternatives like Cancun.

Are Dominican Republic resorts truly accessible?

While resorts claim compliance, accessibility standards vary significantly between properties; doorway widths, pathway surfaces, and room proximity to amenities differ considerably and require individual vetting.

How should I travel to Miches from the airport?

Booking a private shuttle is recommended to make the journey comfortable and unhurried, allowing you to enjoy the scenery and arrive refreshed rather than fatigued.

Who is the Dominican Republic best suited for?

The destination works well for beach lovers, all-inclusive seekers, and foodies at quality resorts, but is less ideal for travelers wanting independent, non-resort exploration.

Why is firsthand advisor experience important for Dominican Republic trips?

Advisors who have toured properties in person can identify details about accessibility, food quality, and amenities that are absent or inaccurate online, providing guidance algorithms cannot match.

Photos from this trip · 3 photos

Share this story

Crafted with Amplify

Jennifer Santos

Explore more stories from this advisor

View Advisor Profile
Jennifer Santos Rediscovers the Dominican Republic's New Chapter | Reel Travel Stories